Need a hand?
Ask Mike
Hey, I'm Mike. I'm the technical guy around here. I can help with your website, crew feedback, fixes, errors, speed, accessibility, forms, checkout, SEO or what to improve next.
Still stuck?
Leave your details and we'll save a support request for the team.
FAQs
Are the testers real people?
No. They are AI personas with consistent backgrounds, behaviours and priorities designed to simulate different user perspectives.
What does the free test include?
One homepage test with one persona after email verification. Once it is used, membership unlocks repeat testing, the full crew and deeper site coverage.
What happens when I upgrade?
You can map more of your website, choose important pages and journeys, use the whole crew, retest changes and get help from Mike.
Can I choose which pages are tested?
Yes. InHuman UX maps the site, recommends useful pages and lets you approve the pages before a paid crew test starts.
Can it test checkout, signup and other journeys?
Yes. Members can plan journeys with Mike before sending the crew through them. Sensitive payment steps should use safe test or sandbox details.
Can I retest after making changes?
Yes on paid plans. Persistent personas can compare what they see with earlier testing and help identify what improved or still needs work.
What does Mike do?
Mike is the technical website guide. Ask him about your site, crew findings, errors, speed, accessibility, forms, journeys, implementation or what to test next.
Can Mike help me fix a crew finding?
Yes. Members can ask Mike to explain a finding and work through practical changes to the website.
Does testing change my live website?
Normal testing is observational. InHuman UX should not submit destructive actions or real payments during a test.
Can I download reports?
Yes. Saved completed tests can be kept in My InHuman UX and downloaded as designed PDF reports.
What if I need more pages?
Choose a plan with a larger allowance or add extra page credits when available for your plan.
Can agencies test client websites?
Yes. Agency is designed for multiple websites and client workspaces.